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Established 1998



CHII Shipping Information

Shipping – what you want to know:

  • We now offer multiple shipping options best suitable for your location.
  • Please select one and receive your order as soon as you need.
  • Receive Free product sample with every order.
  • Product pick up available on call.
  • We will work hard to package and ship your order on the same or next business day so you can enjoy your delicious products as soon as possible. 
  • Your order will be sent with full tracking details and package protection insurance. Upon shipping you will receive an email with all your order tracking details.

All that’s left to do is wait, open, create and share.

Straight Forward Returns

We never compromise the quality of our hemp products in the pursuit of profit. We only want to sell the best hemp food available anywhere in Canada and the US. If you do not feel that the product you ordered is of the highest standard possible, email us to make it right.

To make a return:

Don’t worry, relax! You may return unopened, sealed products for credit if needed within 30 days of date of purchase. In order to return the product to us, you are responsible to pay all return shipping costs (including US brokerage if applicable). Please contact us if you wish to make a return to receive return instructions and address information. Once we have received the item, confirmed that it is un-opened and in good re-sale order, we will issue you a credit in the following preferred forms:

  • towards future purchases
  • in exchange for alternative products valued at the amount of the credit
  • back on the original method of payment (Credit Card or PayPal)

Please note that the credit issued will not include the value of the original outgoing shipping cost or the return shipping costs. Please allow for at least 2 weeks to process a credit at our warehouse.